No product may be returned without prior written authorization from BDT Energy Group, Inc.

BDT Energy Group, Inc. will provide instructions and a Return Materials Authorization (“RMA”) for return of the Product. Products returned without an RMA will not be accepted. The return policy does not apply to products purchased from any of BDT Energy Group, Inc.’s authorized dealers, distributors, or retailers. The return policies of BDT Energy Group, Inc.’s authorized dealers, distributors or retailers, if any, applies to purchases from those sources.

  • Returns must be within 20 days of purchase.
  • Product must be returned, shipping prepaid, in original BDT Energy Group, Inc. or original manufacturer packaging and be in like-new condition.
  • The return must include all original components.
  • Refunds for like-new Products returned within 20 days will be processed in the ordinary course for processing payables.
  • The return policies of BDT Energy Group, Inc.’s authorized dealers, distributors or retailers, if any, applies to purchases from those sources.

 STANDARD LED LIGHT ENGINES and FIXTURES

A 35% restocking fee applies to all returned Standard LED Light Engines and Fixtures.

CUSTOM RETROFIT LED LIGHT ENGINES

BDT Energy Group, Inc. does not accept returns of Custom Retrofit LED Light Engines.

LED LIGHT BULBS

BDT Energy Group, Inc offers a return policy for all LED Light Bulbs purchased directly from BDT Energy Group, Inc.  A 50% restocking fee applies to all returned LED Light Bulb Products.

LED DRIVERS AND CONTROLLERS

BDT Energy Group, Inc offers a return policy for all LED Drivers and Controllers purchased directly from BDT Energy Group, Inc.  A 50% restocking fee applies to these products.

LED FIXTURES

BDT Energy Group, Inc offers a return policy for all LED Fixtures purchased directly from BDT Energy Group Inc.  A 50% restocking fee applies to these products.

REGEN ENERGY HVAC MANAGEMENT SYSTEM

BDT Energy Group, Inc offers a return policy for all Regen Energy HVAC management systems purchased directly from BDT Energy Group Inc.  A 50% restocking fee applies to this product.

MISC PRODUCTS

BDT Energy Group, Inc offers a return policy for all its misc. products purchased directly from BDT Energy Group, Inc.  A 50% restocking fee applies to all returned misc. products.